FAQ

What is Fitu?

Fitu lets you discover, compare and instantly book the best indoor & outdoor fitness classes around you. Our class experts compile weekly feeds of only the best fitness experiences for the most amazing rates. Simply pick your favourite type of exercise and book it without any signup fees or contracts!

Who are we?

We are a bunch of fitness enthusiasts on a mission to revolutionise the way you stay active. We love to work out and try new things. However, we became annoyed by gyms and studios with their sign up fees and contracts! They simply don’t give the flexibility to try different ways to stay active without paying ridiculous amounts. That why we created Fitu!

How does it work?

Do I need to pay for sign up fees or a memberships?

We are all about flexibility. We will never ask you to pay sign up fees or pay for a membership!

How can I book a class?

Download our app here: …. . Simply login and start browsing through the best classes in London

Where can I find Fitu Classes?

To make sure we only feature the best classes for the most amazing prices we are currently only active in London. Not living in London? Don’t worry we are expanding rapidly! Just sign up to our newsletter and we will notify you when we are expanding!

How many times can I book each class?

As many times as you want! With Fitu you are in full control, whether you want to book the same class 7 times a week or try a different activity each day, it is all up to you!

Can I bring a friend?

Yes! We offer you to option to book multiple spots in once. At the checkout, simply increase the ticket amount. Or share the class link with your friends via social media.

What happens if my trainer doesn’t show up?

In the unlikely event of this happing, don’t worry! We will make sure you get a full refund. Please reach out to us immediately at hello@fituapp.com

My trainer/organiser pressured me into booking more classes

We are all about flexibility and want to give you the opportunity to find the classes you like. Trainers are not allowed to pressure you in to booking directly with them. If this ever happens, please contact us immediately!

Are there any extra costs?

No, we will never ask you to pay anything extra. However, some locations may charge for lockers or parking. Some classes might charge extra for hiring mats or boxing gloves. If this is the case, this will be clearly stated in the class description.

What happens if I can no longer attend?

Fitu app has a 48 hour cancellation policy. Please contact us 48 before the activity starts at hello@fituapp.com. We will make sure you’ll be refunded the full amount.

Questions?

Any question at all? Simply shoot us a message via the live chat or send us an email on hello@fituapp.com

Work with Fitu

I have a class recommendation

Amazing! We love to hear about new and exciting classes. Feel free to send us an email at hello@fituapp.com with the class info.

Do you offer Corporate discounts?

If you’re interested in corporate discounts, send us an email at hello@fituapp.com and one of the team will be in touch shortly.

I’m a fitness trainer/brand, how do I get my class featured?

Go to partner.fituapp.com and sign up as a partner. A team member will get in touch with you once you sign up. If you have any questions in the meantime, simply shoot us an email at hello@fituapp.com.

I would like to partner with Fitu

Great, we love to work with ambitious brands! Shoot us an email at hello@fituapp.com.